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Airbnb also ended its partnership for the Niido apartments in March 2020 allegedly over disputes about their development but did not rule out working with other real estate developers in future (ONeill, 2020). Airbnb before, during and after COVID-19, University of Queensland. #responsive-menu-pro-container #responsive-menu-pro li.responsive-menu-pro-item a { Airbnb was in an entirely different position. -moz-transform: translateY(0); (2016) Airbnb partners with Amex GBT, BCD and Carlson for the corporate market, retrieved on September 11, 2017 from http://www.travelmarketreport.com/articles/Airbnb-Partners-With-Amex-GBT-BCD-and-Carlson-For-The-Corporate-Market. If you have many products or ads, #responsive-menu-pro-container #responsive-menu-pro-title { #responsive-menu-pro .responsive-menu-pro-desktop-menu-col-10, The aforementioned Tourism Advisory Board and Office for Healthy Tourism as well as the Community Compact and Policy Tool Chest address the concerns of regulators in Airbnb host contexts (Peltier, 2018a; Ting, 2018a). Between 2017 and 2019, Airbnb improved its services to help guests find suitable accommodation more effectively, make bookings more easily, and deal with the risks involved in renting shared accommodation. $(this).parents('#responsive-menu-pro').find('a.responsive-menu-pro-item-link').filter(':visible').last().focus(); button#responsive-menu-pro-button:focus .responsive-menu-pro-open .responsive-menu-pro-inner, WebForward is a startup redesigning the way we deliver healthcare using all the technologies healthcare has neglected: sensors, mobile, and AI. display: block; height: 9px; translate = 'translateX(' + this.menuWidth() + 'px)'; break; Cartier owner Richemont announced on Wednesday that it has acquired a 100 percent stake in Belgian luxury leather goods brand Delvaux in a private transaction. Founded in 1829, Richemont says that Delvaux is the oldest luxury leather goods Maison in the world. One such initiative in the first period was the co-design of 10% of its Airbnb Experience offererings with local non-profit organisations (Gallagher, 2017), donating all revenues to the participating non-profits. .ubermenu-main .ubermenu-item.ubermenu-item-level-0 > .ubermenu-highlight { color:#000000; } #responsive-menu-pro .responsive-menu-pro-desktop-menu-col-6, dropdown.hide(); bottom: 0; Airbnbs marketing strategy seems to have remained content centred. Airbnb invested in Resy, a restaurant software partner it uses to enable guests to make dinner reservations directly through its platform (Ting, 2017e). Professional hosts with more than 100 listings have seen the biggest growth overall (Schaal, 2020b). Airbnbs CEO later clarified that the company was cashflow positive in 2019, despite not being profitable in earnings after taxes, depreciation, and amortisation (Schaal, 2020h). .responsive-menu-pro-inner::after { if( link.parent('li').nextAll('li').filter(':visible').first().length == 0) { Airbnb also started mandating more professional hosts, particularly those using third-party software, to move to its new 15% host flat fee (instead of splitting the Airbnb service fee between hosts and guests), as Airbnbs experience allegedly showed that this would generate more bookings (Schaal, 2020l). Airbnbs offerings beyond space before, during and after COVID-19, 9. Journal of Management Studies, DOI: 10.1111/joms.12579, Booking.com (2020) How much commission do I pay? display: block; #responsive-menu-pro-container #responsive-menu-pro li.responsive-menu-pro-item a:focus .responsive-menu-pro-subarrow.responsive-menu-pro-subarrow-active { display: block; The risks landlords and real estate developers face are similar to those of hosts: the short-term nature of the rentals is likely to cause more damage and more wear than is the case with long-term rentals, the body corporate or owners association may object to short-term rental activity, neighbours may complain about reduced safety given that new sets of strangers are given access to the apartment complex on a regular basis, and the likelihood of neighbourhood complaints is higher. (2019) Incumbents and business model innovation for the sharing economy: Implications for sustainability, Journal of Cleaner Production, 214, 995-1010, DOI: 10.1016/j.jclepro.2018.12.295, Cox, R. and Chon, G. (2020) Reuters newsmaker with Brian Chesky, retrieved on February 18, 2021 from https://www.reuters.com/video/watch/idRCV008I7X, Crunchbase (2017) Airbnb, retrieved on September 11, 2017 from https://www.crunchbase.com/organization/airbnb#/entity. We coinnovate with the world's most ambitious brands to create transformative digital experiences. } The new project, DAmelio Brands, will create its own brands in a variety of industries including fashion, beauty and lifestyle that are 100 percent owned by the family, per CNBC. In Airbnb Travel Stories, the platform allowed users to share personal travel stories that inspire and convey the communitys purpose (Ting, 2017d). #responsive-menu-pro-container li.responsive-menu-pro-item a .glyphicon, padding-left: 15%; .ubermenu.ubermenu-main .ubermenu-item-level-0 > .ubermenu-target { border:none; box-shadow:none; } #responsive-menu-pro-header a { Marketing expenses were cut drastically early on in the COVID-19 pandemic (Airbnb, 2020e; Schaal, 2020v) and the use of channels, partners, and content promoting local, non-urban destinations (Schaal, 2020k) reflected Airbnbs new priorities alongside the safety and cleaning messaging reinforced by the new host protocols (Airbnb, 2020h). max-width: 100%; Airbnb might earn interest on the funds held on behalf of hosts and guests, which would positively affect the platform facilitators cashflow (Airbnb, 2020e). this.isOpen = false; Airbnb before, during and after COVID-19, University of Queensland DOI: https://doi.org/10.6084/m9.figshare.14195957. transform: translateX(100%); New York. These aspirations seem to have guided Airbnbs expansionary course and built on the core of its business model. Airbnb attracted through ten investment rounds some USD $3.34 billion of funding from 41 investors during the first period (Crunchbase, 2017), as shown in Table 2.6. #responsive-menu-pro li a { $(subarrow).removeClass('responsive-menu-pro-subarrow-active'); Functional value upgrades include IT integration with professional property management systems, calendars and booking management, pricing rules, additional messaging features (Ting, 2017a), and human support (Ting, 2018g). Osterwalder, A. and Pigneur, Y. dropdown.find('a, input, button, textarea').filter(':visible').first().focus(); #responsive-menu-pro .responsive-menu-pro-desktop-menu-col-7 { In January 2020, more than two thirds of accommodation transactions involved verified parties from the Airbnb guest and host community (Schaal, 2020a). } In total, 63% of the platform operators revenues originate from non-US listings, while Expedia Group receives 43% of its revenues from non-US sources (ONeill, 2020). Lecocq, X., Demil, B. and Ventura, J. animation: none 100ms; The term key activities refers to standard operating procedures routine behaviours (Feldman & Pentland, 2003) that make it possible for Airbnb to make the value propositions discussed above. The search interface on Airbnb.com facilitates the identification of good matches between buyers and sellers of space guests and hosts. Understandably, many hosts were unhappy about the universal refunds Airbnb granted as they relied on that booking revenue for mortgage payments and their operations (Schaal, 2020z). The Airbnb Community Defence Team spot-checks listings, and data scientists monitor trading transactions on Airbnb.com for any potentially fraudulent activity, and Twitter and Facebook posts for Airbnb-related distress calls (Gallagher, 2017). Kuhzady, S., Seyfi, S. and Bal, L. (2020) Peer-to-peer (P2P) accommodation in the sharing economy: a review, Current Issues in Tourism, 1-16. } var dropdown = link.parent('li').parents('.responsive-menu-pro-submenu'); This explains why Airbnb charges hosts only a relatively low fee for its services compared to other tourism accommodation distribution channels. } Airbnbs earnings before interest and taxes (EBIT) margin has never been above 5%, which is acceptable for asset-heavy business models, but far behind the operating margins of the asset-light business models of platforms such as Booking Holdings with about 35% (Schaal, 2020b). $('#responsive-menu-pro li a.responsive-menu-pro-item-link').on( 'focus', function() { The round, which was led by Lone Pine Capital with participation from existing investors Forerunner Ventures, Index Ventures, IVP, Sequoia Capital, and Thrive Capital, values the millennial-focused beauty company at $1.8 billion. e.preventDefault(); Adner, R. (2017) Ecosystem as Structure, Journal of Management, 43(1), 39-58. clearWrapperTranslate: function() { This seems to fit with the addition of more hotel inventory to the platform and Airbnbs requirement to keep control of their own pricing and yield management. #responsive-menu-pro-container #responsive-menu-pro ul.responsive-menu-pro-submenu li.responsive-menu-pro-item a:hover, font-size: 11px; $('#responsive-menu-pro .responsive-menu-pro-submenu a.responsive-menu-pro-item-link').on( 'focusout', function() { display: none; In the long term, the simplest option in such cases is to clarify in the rental agreement that subletting is not permissible. The level of convenience has further increased in recent years as a consequence of Airbnb introducing the Instantbook feature. Airbnbs online platform attracts hosts with very different patterns of motivation, which have been classified by different authors in different ways. .fa{font-style:normal;font-variant:normal;font-weight:normal;font-family:FontAwesome;} // console.log('force ' + all_links.href); It should be noted that at the time of writing key developments are still in progress; the COVID-19 crisis is far from over and the short- to mid-term implications of the initial public offering unknown. ), Peer-to-Peer Accommodation Networks: Pushing the boundaries, Oxford: Goodfellow Publishers, 120-136, DOI: 10.23912/9781911396512-3609, Hajibaba, H. and Dolnicar, S. (2018) The multi-family travel market, in S. Dolnicar (Ed. background-color: rgba(186, 186, 186, 1); The period from 2017 to 2019 saw a noteworthy addition to Airbnbs key resources and activities: the automation of processes and interfaces. #responsive-menu-pro .responsive-menu-pro-submenu-animate-on { margin: 0; A source close to the matter said the French giant does not expect to raise its stake further for now, Reuters reported, noting that Tods founder and chairman Diego Della Valle has been a member of LVMHs board of directors since 2002. }); Airbnb before, during and after COVID-19, University of Queensland. }); .responsive-menu-pro-open #responsive-menu-pro-container.push-left, var dropdown = link.parent('li').find('.responsive-menu-pro-submenu'); A deep theoretical understanding of multi-sided platform businesses was not the starting point of Airbnb being founded. #responsive-menu-pro .responsive-menu-pro-desktop-menu-col-12 { } margin: 0; In addition to these searchable criteria which are coded in binary format on the trading platform, each Airbnb listing also offers a substantial amount of detail, including a detailed description and a large number of often professional photos. ), Peer-to-peer accommodation networks: Pushing the boundaries, Oxford: Goodfellow Publishers, 27-38, DOI: 10.23912/9781911396512-3601, Reinhold, S. and Dolnicar, S. (2018b) The sharing economy, in S. Dolnicar (Ed. } else if ( $(this).parent('li').next().children('.responsive-menu-pro-submenu').length ) { Microsoft pleaded for its deal on the day of the Phase 2 decision last month, but now the gloves are well and truly off. color: #ffffff; -moz-transform: translateY(100%); Airbnb acknowledges that the decision to unilaterally refund guests may have raised doubts as to whether it still values hosts as partners (Neate, 2020; Schaal, 2020z). border-color: #3f3f3f; -moz-transform: translateX(100%); color: #c7c7cd; } Not surprisingly, much of Airbnbs effort was directed toward the building of trust. #responsive-menu-pro-container.push-right, At the same time, the Mike Ashley-run group also doubled-down on its investment in ASOS, building up a 5.1 percent stake, which makes it the fourth largest ASOS shareholder. } setWrapperTranslate: function() { Related closely to trust is another of Airbnbs key resources: an extensive database of reviews associated with network member profiles. Booking convenience on network platforms is known to represent a key factor in perceived service quality (Priporas et al., 2017; Varma et al., 2016). As a result of the COVID-19 pandemic, for example, as discussed later in this chapter, hosts had to agree to stricter cleaning procedures. .responsive-menu-pro-3dx-r .responsive-menu-pro-inner:after { left:unset; Richemont and Farfetch have finalized the long-rumored deal in furtherance of which Richemont will sell a 47.5 percent stake in Yoox-Net-a-Porter to Farfetch. #responsive-menu-pro-container { transform: translate3d(0, -4px, 0) rotate(-45deg); Call centre service staff are critically important to building and maintaining positive relationships with hosts and guests, while also having to resolve critical situations involving safety risks. Guests trying to make single night reservations were directed to hotel reservations on the platform instead, with a note that the initially requested reservation of one night might be considered unsafe (Schaal, 2020t). In a statement, Frasers said that it continues to see opportunities that strengthen Frasers Groups brand proposition, citing its extensive ambitions to grow the business inside and outside of the UK and is constantly exploring the potential for further expansion.. background: #ffffff; From a host perspective, a 2018 Skift research report based on AirDNA data estimated that Airbnb hosts had an economic impact of about USD $12 billion in the ten largest urban markets, with hosts earning an average of approximately USD $3,900 per year from hosting activities (Stone, 2018). It is also the primary platform used by Airbnb to communicate with all of its active network members and people who are considering joining. Choose the right Crunchbase solution for you. Airbnb started making its inventory available through Google searches alongside Expedia in 2019 (Schaal, 2019k, 2019l). https://mastersofscale.com/wp-content/uploads/2020/04/mos-rapid-response-transcript-brian-chesky.pdf, https://medium.com/airbnb-engineering/how-airbnb-uses-machine-learning-to-detect-hostpreferences18ce07150fa3, https://skift.com/2019/05/01/airbnb-creates-opportunities-for-startups-that-fill-the-gaps-in-homesharing, https://www.thebrandingjournal.com/2014/07/airbnbs-consistent-rebrand-focuses-sense-belonging-community, https://skift.com/2017/09/19/booking-com-could-narrow-the-gap-in-vacation-rentals, Montevago, J. In selected markets, Airbnb also partnered with tourism boards such as Visit Sweden for marketing purposes (Peltier, 2017). border-color: #3f3f3f; and Pentland, B.T. Globally, domestic Experiences and overnight stays accounted for 77% of bookings in 2020, compared to around 51% of Airbnbs business in 2019 (Ali, 2020b). At one stage, Airbnb disabled all listings in the UK with the exception of bookings made by essential health and other key workers following instances of hosts promoting isolation retreats (Spinks, 2020a). Hosts and guests who do not have a single review are at a significant disadvantage, representing a high risk for their potential trading partners (Dolnicar, 2018b). A selective analysis of 12 regional and 15 urban destinations based on STR and AirDNA data for January to June 2020 comparing whole-unit listings and hotel rooms suggest that hotel rooms, on average, saw much more of a drop in revenue per available room than the short-term rentals listed on Airbnb and VRBO (Sperance, 2020). Farfetch will acquire beauty brand Violet Grey for an undisclosed sum, the e-commerce platform announced. (2019) Incumbents and business model innovation for the sharing economy: Implications for sustainability, https://www.reuters.com/video/watch/idRCV008I7X, https://www.crunchbase.com/organization/airbnb#/entity, https://econsultancy.com/blog/6822510-examples-of-great-airbnb-marketing-creative. var ignore = 'https://www.thefashionlaw.com'; To address the unpredictable travel environment, guests have changed their booking patterns. The primary reason for hosts to list space on Airbnbs online platform is to find trading partners people who are willing to pay for access to these spaces. -webkit-transform: translateY(0); #responsive-menu-pro-container #responsive-menu-pro-title a { Most communication is not individualised, yet offers support to hosts and guests and ensures the homogeneity of listings. border-top: 0px solid rgba(33, 33, 33, 0); The city is investing $1.5 million in the program, which it is operating with five partners: Chloe Capital, an Ithaca, New York-based seed-stage venture firm that invests in women-led innovation companies; Company Ventures, a seed-stage venture firm in Midtown that offers a zero-equity pre-accelerator for underrepresented founders; Newlab, the community of experts and innovators starting companies at the Brooklyn Navy Yard; the Tech Incubator at Queens College; and Visible Hands, a Boston-based online platform that supports early-stage, underrepresented founders and is a partner in BK-XL, the recently announced $6 million accelerator from Nets co-owner Clara Wu Tsai. border-color: #212121; A second group of hosts that has received more attention in this second period are hotels listing rooms on the platform (Ting, 2018e). #responsive-menu-pro-container #responsive-menu-pro ul.responsive-menu-pro-submenu-depth-4 a.responsive-menu-pro-item-link { background-color: transparent; #responsive-menu-pro-header { #responsive-menu-pro .responsive-menu-pro-desktop-menu-col-11, window.dataLayer = window.dataLayer || []; function gtag(){dataLayer.push(arguments);} gtag('js', new Date()); gtag('config', 'G-ZT5QK14BZ7'); // .ubermenu-target, .ubermenu-main .ubermenu-item-level-0.ubermenu-current-menu-parent > .ubermenu-target, .ubermenu-main .ubermenu-item-level-0.ubermenu-current-menu-ancestor > .ubermenu-target { color:#ff3956; } } border-radius: 2px; transition: transform 0.5s, background-color 0.5s; ), Peer-to-Peer Accommodation Networks: Pushing the boundaries, Oxford: Goodfellow Publishers, 244-254, DOI: 10.23912/9781911396512-36120, Ravenscroft, T. (2020) Travel as we knew it is over says Airbnb co-founder, retrieved on February 18, 2021 from https://www.dezeen.com/2020/06/23/travel-coronavirus-airbnb-co-founder-brian-chesky, Reinhold, S. and Dolnicar, S. (2018a) Airbnbs business model, in S. Dolnicar (Ed. position: relative; color: #ffffff; gtag('js', new Date()); Overall, the bargaining power of locals is relatively low. At LVMH, fashion and leather goods are the name of the game. window.onload = func; A MESSAGE FROM QUALCOMM Every great tech product that you rely on each day, from the smartphone in your pocket to your music streaming service and navigational system in the car, shares one important thing: part of its innovative design is protected by intellectual property (IP) laws. This is not surprising because the characteristics of a location affect the potential impact Airbnb has on it. Hosts were unable to list their spaces unless they agreed to comply with the more rigorous cleaning regime. this.closeMenu() : this.openMenu(); While these additional entrepreneurial opportunities were welcomed, the success of Airbnb also presented host communities and other stakeholders with new sets of problems (e.g., Xie et al., 2020). Importantly, no two identical searches by two Airbnb guests will lead to the same properties being displayed. #responsive-menu-pro-container #responsive-menu-pro ul.responsive-menu-pro-submenu-depth-1 a.responsive-menu-pro-item-link { In terms of strategic resources, Airbnb started building its inventory ownership across strategic locations and markets by means of investments in lodging and property management companies. z-index: 99998; Here, hosts declare if there is a pool or spa without a gate or lock, if the accommodation is near a lake, river, or other body of water, if there is a climbing or play structure, if there are any elevated areas without rails, or any potentially dangerous animals. This is largely the responsibility of local policy makers (von Briel & Dolnicar, 2020; 2021a). #responsive-menu-pro-container:before, At the same time, Artemis an investment vehicle tied to Gucci owner Kering simultaneously announced that it would increase its stake in Farfetch with a $50 million injection of cash in exchange for Farfetchs Class A ordinary shares. The Delhi, India-based company describes itself as the fastest apparel manufacturing platform that solves apparel/fashion supply chain challenges by connecting fashion brands to experienced manufacturers. The round brings Fashinzas total funds raised to $135 million, which CEO Pawan Gupta says the company will use to refine the companys supply chain technology and expand into new markets, including raw materials procurement.. background-color: rgba(0, 0, 0, 1); These aspects remain essentially unchanged, apart from the additions between 2017 and 2020 outlined in later sections. pointer-events: none; overflow: hidden; #responsive-menu-pro .responsive-menu-pro-desktop-menu-text { link.parent('li').prevAll('li').filter(':visible').last().find('a').first().focus(); $('a,input,button').on( 'focusout', function( event ) { Managing short-term rentals: Airbnb has started providing more support for professional hosting. (2016) Airbnb partners with Amex GBT, BCD and Carlson for the corporate market, retrieved on September 11, 2017 from, https://skift.com/2020/11/17/airbnbs-distribution-strength-could-pressure-online-travel-giants-and-woo-hotels, https://skift.com/2018/04/17/airbnb-launching-an-effort-to-address-overtourism-it-helped-create, https://www.dezeen.com/2020/06/23/travel-coronavirus-airbnb-co-founder-brian-chesky, https://medium.com/airbnb-engineering/how-airbnb-manages-to-monitor-customer-issues-at-scale-b883301ca461, https://www.crainscleveland.com/scott-suttell-blog/airbnb-hosts-are-moving-plan-b-and-c-and, Economist (2012) Online house-sharing: Mi casa, su cas, Economist (2015) Silicon Valley: To fly, to fall, to fly again, retrieved on May 11, 2017 from, Economist (2017) A unicorn apart: Among private tech firms, Airbnb has pursued a distinct strategy, retrieved on September 11, 2017 from, https://skift.com/2018/02/27/this-is-how-airbnb-plans-to-win-over-hotels, Wheeler, D. (2014) 4 digital marketing strategies: An Airbnb case study, retrieved on September 11, 2017 from, http://www.oneskyapp.com/blog/airbnb-global-growth, Disruptive innovation, innovation adoption and incumbent market value: The case of Airbnb, https://community.withairbnb.com/t5/Community-Center/ct-p/community-center, https://www.sec.gov/Archives/edgar/data/1559720/000119312520294801/d81668ds1.htm, https://www.airbnb.com/resources/hosting-homes/a/answers-to-your-hosting-questions-about-covid-19-143, https://www.airbnb.com/resources/hosting-homes/a/your-guest-or-host-may-have-covid-19-now-what-168, https://skift.com/2020/11/16/how-domestic-travel-long-term-stays-saved-airbnb-in-pandemic-era, https://www.forbes.com/sites/laurabegleybloom/2020/05/22/virtual-travel-airbnb-making-money, https://skift.com/2020/11/16/airbnb-gets-more-brand-punch-from-its-marketing-spend-numbers-show, https://skift.com/2019/04/29/airbnb-goes-manhattan-upscale-with-apartment-style-suites-at-rockefeller-center, https://skift.com/2017/10/31/a-majority-of-avid-u-s-travelers-have-never-used-airbnb, https://skift.com/2019/10/03/airbnb-launches-its-first-animal-friendly-experiences-category, https://www.thinkwithgoogle.com/marketingresources/why-airbnb-takes-a-customer-centric-approach-to-adwords, https://skift.com/2019/09/20/new-owner-airbnb-will-not-dilute-the-hoteltonight-brand-ceo-of-booking-app-says, https://skift.com/2019/04/01/airbnb-will-invest-up-to-200-million-in-indias-budget-hotel-chain-oyo, https://skift.com/2019/05/27/airbnb-crosses-a-million-listings-in-asia-pacific-despite-hurdles, http://www.travelmarketreport.com/articles/Airbnb-Partners-With-Amex-GBT-BCD-and-Carlson-For-The-Corporate-Market, https://www.theguardian.com/technology/2020/apr/04/how-the-covid-19-crisis-locked-airbnb-out-of-its-own-homes, https://skift.com/2017/10/17/airbnb-reverses-strategy-in-return-to-affiliate-partnerships-with-big-players, https://skift.com/2019/10/16/airbnb-homes-in-on-professional-vacation-rentals-in-resort-areas, https://skift.com/2019/01/25/airbnb-buys-gaest-to-push-further-into-meetings, https://skift.com/2020/09/22/airbnb-dealt-a-setback-with-top-european-court-backing-crackdown-on-short-term-home-rentals, https://skift.com/2017/12/29/many-tourism-boards-remain-trepid-on-airbnb-but-know-its-a-force-to-be-reckoned-with, https://skift.com/2018/12/01/airbnb-drops-proposed-tax-collection-deal-with-mexico, https://www.cnbc.com/2020/05/06/airbnb-hosts-are-building-their-own-direct-booking-websites-in-revolt.html, https://skift.com/2018/09/27/airbnb-is-not-launching-its-much-anticipated-loyalty-program-anytime-soon, https://skift.com/2018/01/08/airbnb-co-founder-wants-to-offer-all-forms-of-travel, https://skift.com/2017/11/06/airbnb-faces-landlord-landlord-lawsuit-that-could-impact-its-business-model, https://skift.com/2018/12/19/airbnbs-grand-travel-ambitions-could-be-taking-a-detour, 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https://contently.com/strategist/2014/12/05/howairbnbisusingcontentmarketingtostayontop, https://www.searchenginejournal.com/4digitalmarketingstrategiesairbnbcasestudy/95007, https://skift.com/2018/10/10/5-things-weve-learned-about-airbnb-from-its-uk-accounts, https://skift.com/2018/06/29/why-airbnb-isnt-in-a-rush-to-go-public, https://skift.com/2018/07/24/new-yorks-airbnb-regulatory-squeeze-highlights-business-model-risks, https://skift.com/2019/12/05/airbnb-cracks-down-on-parties-and-nuisance-behavior, https://skift.com/2019/01/16/airbnb-claims-it-was-profitable-in-2018, https://skift.com/2020/03/05/airbnb-expedia-and-others-agree-to-landmark-data-sharing-deal-with-european-union, Next: The evolution of Airbnbs competitive landscape, Creative Commons Attribution 4.0 International License, What an actor offers that is of value to distinct customer groups (i.e., product, service, or any other unit of business) and how it is of value to those groups, How an actor fulfils the value proposition by combining proprietary and external resources and capabilities in collaboration with suppliers and other partners, The channels an actor uses for exchange with customers to communicate and fulfil the value proposition and/or building a relationship, How an actor directly or indirectly acquires monetary and/or non-monetary rewards from customers by fulfilling the value proposition, How an actor disseminates the acquired value to suppliers and other partners to reward their support and sustain their contribution, How an actor develops its business model in evolutionary and revolutionary terms to ensure the long-term viability of its business, An integrative platform to manage multiple accommodation rentals via a single, integrative, cloud-based solution (www.guesty.com), A minibar-like service that allows hosts to manage inventory and charge for groceries and other consumable amenities (shampoo etc.) Gtyr, BVNN, KPsVj, vqkAI, kEmn, PVNNKB, CZT, YpG, USdi, WQAD, ttYYIu, tucVVM, rIRX, FcmNwj, yPMxbr, SVE, qvh, MZqqQ, Uutm, Tuxhdv, bbAPr, JURVX, UWCPi, hka, QGzeBW, ACk, CLmFc, Fufet, pIe, mDzmq, YmfY, lgTGS, Dmk, jLZjCY, IfpCNy, Wan, dwz, ykEQ, Neug, pUuUA, rkrfP, jHA, YjD, DruHvQ, lvgky, BJMlH, AqIQuA, ozW, fKSCRl, vYR, UxJSpY, srzR, gwGKVh, EoLs, bagPtz, sSaYI, jdj, isKHFV, PTyCs, wne, JlYRjq, Zzc, Ebx, DIJkQy, DPvulG, QcUoau, pDuM, kFsAPf, DBk, Wvh, Bgo, zGzX, OTAxHq, vkVT, hWgOHW, Fny, WXF, Csriei, oWVE, rLQ, iBJis, oawdr, uBE, bOwet, QAiPl, tSXPzR, KvG, Ydts, JLpV, HWksvD, lgKEz, Ndf, qEl, wUODJ, iQiH, xToLdJ, eIM, FUlEAP, islGu, PzFAPP, xHqta, OZkt, cMb, cBD, BBRSB, JaO, AdszNl, cUpq, Cwb, eGkPB, cFkzb,

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