We use cookies to help our site work, to understand how it is used, and to tailor ads that are more relevant to you and your interests. However, organisations will often require that suppliers, including MSPs, prove they have robust cyber security when signing contracts. The same is true for high-income charities, with six in ten (58% of those with 500,000 or more) saying they outsource. Its going to cost the business. Eilidh McLaughlin took up the position of Head of Digital Citizen Unit at Scottish Government in April 2022. The popular misconception that Macs dont get viruses has become a lot less popular in recent years, as Apple devices haveweathered their fair share of bugs. This was three times higher than among micro business (27%). Established in 1995, our mission is to be the best at configuring and delivering IT, communication and document management solutions that enable . He is responsible for creating and leading the delivery of COPFS ambitious digital strategy, maximising the use of digital technology to transform the delivery of user focused services and improving the way the organisation works in the digital age. By contrast, penetration testing and threat intelligence are undertaken mostly by larger businesses suggesting smaller businesses may not have the funding to do this. Because insiders have authorized system Urban Network is proud to continue to support mens mental health charity Andys Man Club as our Corporate Social Responsibility (CSR) partner throughout 2022. When selecting an email provider or data storage providers, cyber security was seen as a priority, but was not considered during procurement. She is a member of the Digital Glasgow Board that is responsible for overseeing the development of the Digital Glasgow Strategy, and is also actively involved in developing data analytics capabilities across Scottish Local Government in collaboration with the Scottish Local Government Digital Office. Before that Nia spent 19 years working in both the Welsh and English public sector delivering policy improvements, community development, digital connectivity and business transformation. We work with businesses of every type, size and stage of . However, supply chains themselves pose an entry point for attackers and so organisations become only as resilient as their weakest supplier in their supply chain. Cloud-based opportunity management and accountancy service delivery with remote working. David chairs Citizens Advice Scotlands (CAS) recently established Digital Committee as we as being the deputy chair of CASs People Committee. All taught students are assigned a personal tutor to support you while you study. Backup & Recovery, SharePoint, Networking & Wi-Fi, Microsoft 365, Managed IT, IT Consulting AG Tech Solutions is a born-in-the-cloud professional services organisation focusing on DevOps, Cloud Migration and Automation for businesses throughout the United Kingdom and West Europe. a fall in viruses or other malware (from 33% to 12%) The pattern of results, and differences by size, is relatively similar across charities. It then combines some of the individual results covered earlier in this chapter, to provide estimates showing how many businesses and charities are fulfilling the range of requirements laid out in two government initiatives: Cyber Essentials and the 10 Steps to Cyber Security. Figure 3.2 shows how the prioritisation score has changed over time and for businesses the increase since 2021 is now at an all-time high. She is one of the founders of the Unicef Data Hub for Children, and always ensures there is a social aspect to everything she does in order to benefit the people of Scotland or further afield. The number of internet-connected devices in homes has been growing. This is a new Unit, part of the Digital Directorate and Eilidhs role is to head up the Connecting Scotland programme. Figure 3.9: Awareness of government initiatives amongst businesses. Using the wonderful perople around us, we provide local IT . Chief Data Officer, NHS National Services Scotland (NSS). How long have you been at Urban Network? 4.9 Cyber accreditations and government initiatives This section looks at both government and external cyber accreditations and initiatives. Brian joined the Scottish Government as Director for Corporate Transformation and Workplace in March 2021. With a comprehensive portfolio of managed cloud and on-premise services, and a team of talented IT professionals, Urban Network will deliver a complete IT solution to your business. They knew there could be a potentially devastating impact, but were not sure of the specifics of this, and felt it was low probability. Steph led on Data Labs efforts in support of the Scottish Government in developing Scotlands AI Strategy and is currently leading on its delivery through the Scottish AI Alliance, a partnership between The Data Lab and the Scottish Government. Eighty-one percent of security incidents happen due to stolen or weak passwords. Insurance providers expertise on breach recovery was a key reason for taking out a cyber insurance policy. But remote working doesnt need to cull creativity. There are too few charities in the sample (ones that have reported breaches externally) to analyse in this way. Looking at the longer-term trend, it remains the case that fewer businesses and charities are reporting breaches or attacks as one-off events over the course of a year than before: As Figure 5.6 illustrates, among the 39% of businesses that identify breaches or attacks, only one in five experience a negative outcome, such as a loss of money or data. And what emerging threats and challenges need to be acknowledged and addressed? We'll also consider relevant work experience if you don't meet these requirements. They still, therefore, represent a significant threat for all organisations to consider, alongside more common threats like phishing emails. As per a new entry in the Microsoft Teams to get faster and more relevant search results Earlier this year, Microsoft announced that its Teams desktop app is getting a new search results experience that should provide more relevant and faster results. Providing security by design for all of our clients - Cyber Security is at the forefront of everything we do. A lack of board level expertise presented a significant barrier to securing the appropriate level of funding, and driving the right action in terms of an organisations overall cyber security approach. Within entertainment, service and membership organisations, and retail and wholesale almost one in five firms are now taking such initiatives (both 19%). 4.9 Cyber accreditations and government initiatives This section looks at both government and external cyber accreditations and initiatives. In both micro/small businesses and charities with an income below 100k the figure is 16%. Very few businesses make annual reports publicly available and where they do, they tend not to cover the cyber security risks faced by their organisation. History. The most common by far is phishing staff receiving fraudulent emails or being directed to fraudulent websites. Thats because phishing is still the number one delivery vehicle for cyberattacks. Secure Configuration is one of the five key technical controls required in the UK Government-backed Cyber Essentials Scheme. There is a broadly similar pattern in the charities data, although the sample of charities that report breaches or outcomes is too small to report here. Two-factor authentication is noticeably more prevalent among businesses in information and communications (63%). Roger Halliday started as Scotlands Chief Statistician in November 2011 and Served as Scottish Governments Chief Data Officer role between 2017 and 2020. History. Figure 4.1: Percentage of organisations that have carried out the following activities to identify cyber security risks in the last 12 months, Bases: 1,243 UK businesses; 424 charities; ^only asked half A, 658 UK businesses; 185 charities. He heads the Communications, Sensing and Imaging (CSI) research group at University of Glasgow and is Director of Centre for Educational Development and Innovation. If you're using store-bought flaxseed meal, make Aya it's finely ground. Part of what Microsoft Teams looks set to be part of working life for years to come The past year has introduced many of us to online conferencing platforms such as Microsoft Teams, but the latest releases from its parent company seem to suggest that video calls are Microsoft Announces Visual Studio 2022 Microsoft said today that it will release the first public preview of Visual Studio 2022 this summer ahead of an expected late 2021 release. We asked organisations if they had computers with old versions of Windows installed (i.e., Windows 7 or 8). Reflecting the higher propensity to take online payments in certain sectors, there are some notable differences in the use of PCI DSS across different activities. Billed as a new way How to Quickly Clean Up Your Microsoft Outlook Inbox We see all sorts of advice and methods for tidying up our inboxes, from using search folders to sorting and prioritizing. In the longer term, the result is more positive than the (pre-GDPR) 2018 survey. Towards the end of this chapter, we map survey responses to these schemes to estimate how many organisations are operating in line with the guidance. Then, hackers look for loopholes that allow them to breach a system through that code. Network-connected devices (sometimes called smart devices) were more common amongst businesses than last year (48% vs. 46%). Firms operating within the professional, scientific, and technical; financial and insurance; and information and communications sectors, tend to be more aware of these schemes or campaigns. Traditional backup methods such as tape, disk, and strict NAS devices are no longer sufficient. He joined the Audit Commission in the mid-1990s where he spent six years managing health and local government audits across the North of England. There remains a large gap, but in 2022 the proportion among medium-sized businesses fell nine percentage points to 66%, while among micro business it rose five points to 32%. Garys breadth of technical knowledge and experience combined with his pragmatic leadership skills and strategic thinking has made him a notable figure in the world of Atlassian software. We kicked off the series with the most London, UK, October 6, 2015 Urban Network, a London-based Managed Service Provider announced today it has received the CompTIA IT Business Trustmark, a respected industry credential that signifies its commitment to sound business practices and quality service. With remote working becoming the new normal, the majority of the countrys workers A new report outlines key areas that could help businesses cut down on emissions. She has been extensively involved in developing and building collaborations across organisations as well as experience in project and programme management. When organisations did experience an impactful breach, they reported to who they felt they had to report to. In order to overcome these challenges IT teams had to engage boards through how they framed cyber security. Almost one in five (17%) businesses within health and social care adhere to ISO27001, compared to the average of eight per cent. He specialises in technology adoption, IT service management, enterprise service management, and, and has over 20 years experience of enterprise technology environments. Around one third of businesses (34%) and one quarter of charities (26%) have board members or trustees accountable for cyber security as part of their job (Figure 3.4). This chapter starts by exploring how much of a priority cyber security is to businesses and charities, and how this has changed over time. Having worked in public sector for over 20 years, he has developed significant insight into the challenges of transforming citizen experiences through the use of technology and communication solutions. Why did you decide London June 30, 2015 Urban Network, a London-based IT Managed Service Provider has today announced a new channel partnership with Sophos, a global IT security leader, to deliver Sophos Unified Threat Management (UTM) as its sole UTM solution. Learn how you can improve website performance and resilience to deliver a superior citizen experience no matter the demand. Outside of work, Eilidhs time is very much taken up with her husband and young daughter, though when she can, she enjoys the rugby, a good book and cooking. It is now commonplace for businesses, big or small to access cloud services in some form or other as part of their day-to-day business operations. The Cyber Essentials accreditation has five key controls that need to be implemented and maintained in order to guarantee successful certification. Spear Phishing is a form of Social Engineering. She presents Clever About Cash on BBC Radio Scotland and contributes to a number of BBC shows including Radio 4s Inside Science. Some insurance providers provided organisations with services on threat monitoring and management. The data for businesses and charities have been weighted to be statistically representative of these two populations. This could be in response to a story in the media or a specific problem they were trying to address. Fees for new starters are reviewed annually, If you are on a two-year full-time MFA programme, or a two-year or three-year part-time masters programme (excluding modular/self-paced/distance learning), the annual fee is payable in Year 1 and Year 2 of the programme. 2020 was a turbulent year for the UK manufacturing sector. Organisations did not see their supply chain as a serious risk, but some had consistent contact with suppliers. He is the architect, driving force and brand manager behind myjobscotland, having led the project from its inception in 2006 to become a UK award-winning jobs portal for Scotlands councils, universities, charities and other partner organisations. Fewer than one in ten (8%) businesses adhere to ISO 27001 (rising to 23% of large businesses), while 4% of businesses adhere to any NIST standards (20% of large businesses). Larger charities seek external information to a much greater degree than their smaller counterparts. A similar proportion of charities this year report breaches or attacks impacting them when compared to last year, but this is fewer than in 2020 (38% vs. 40% in 2021 and 56% in 2020). The immediate direct costs of a cyber security incident (Table 5.2) tend to end up being much higher than the costs in the aftermath of an incident (Table 5.3). Staff were often resistant to change if they felt it made it more difficult to do the core activities of their role. Set up your email account on iOS automatically 1. In the digital age, internet connectivity is as vital to our livelihoods as electricity. Some small organisations felt their size prohibited them from reacting to risks from suppliers. The list below is not exhaustive but covers most common types of phishing attempts. If youre looking for the best platforms, tools and services to meet your technical and commercial requirements, just ask - our certified specialists are here to give you quick, accurate and impartial advice. However, they also stated this was driven by a desire to protect sensitive data and comply with GDPR regulations as opposed to ensuring the organisation had robust cyber security. entertainment, service and membership organisations (R and S), utilities and production (including manufacturing) (B, C, D and E), professional, scientific and technical (M), retail and wholesale (including vehicle sales and repairs) (G), the Association of British Insurers (ABI), the Charity Commission for England and Wales, the Charity Commission for Northern Ireland, the Confederation of British Industry (CBI), the Institute of Chartered Accountants in England and Wales (ICAEW). Follow these simple steps in the infographic 10 steps for A strong password is your first defence against hackers and cyber criminals. Many organizations had to quickly evolve to After being the main entry to the internet in the late 1990s and early 2000s, Internet Explorer (IE) is gone. Our plug and play offering for landlords, serviced office providers and flex operators. Some large organisations had threat intelligence from multiple sources, mostly external sources, including the NCSC and from clients and partners. She also manages the DHIs Research and Knowledge Management team, whose outputs inform and underpin work carried out by the DHI and our partners. Bob Stewart is a Professor at Strathclyde University where he leads a 5G Software-Defined-Radio team, and where he is also the lead on the University 5G Industry Cluster within the Glasgow City Innovation District. Its something that banks and government departments need to be concerned about in terms of data breaches. Urban Network achieves IASME GOLD Accreditations. in response to an attack. Multi-factor Authentication (MFA) is a cyber-security method that asks users to provide multiple pieces of information to access accounts, networks, apps or any other secure online resource. A cybercriminal may want to steal employee login credentials. Douglas has worked at the forefront of digital technologies and new media in Scotland for over 20 years. We ask organisations where they seek information, advice, or guidance on the cyber security threats they face. Among businesses this has been relatively flat over the past four years, but it remains the case that more board members are taking on cyber security roles than was the case in 2016 or 2017. The figures for reviewing supply chain risks represents a significant increase on last year, where the figure was 9%. Margaret was a finalist in Digital Leaders (UK) 2019. These Over 2.4 million searches happen every minute on Google. But we dont have cyber threat intelligence. Prior to that she studied HND Computer Networking and Internet Technology at Dundee and Angus College. The PDL Data breach in brief. While we have been working with Declan since Jan 2018 in SBRC, he has designed, curated, delivered, hosted and organised a huge number of cyber education, cyber exercising, and cyber security related events. Organisations take an informal approach to incident management, with fewer than one in five businesses having a formal incident management plan. One simple advice: reinforcing the basics. The desktop platform of WhatsApp has more than 1.5 billion monthly active users. Those platforms and applications that do not Urban signs strategic partnership with flagship email security vendor, Mimecast With the changing trend in the way businesses need to work in response to the challenges experienced during 2020, cyberattack attempts have grown by an alarmingly high 75% within the UK. However, there were instances where those that had experienced a ransomware attack had paid a ransom, contrary to their policy. Jen Holland was appointed Director of Strategic Commissioning and Partnerships within Scottish Borders Council in October 2022. A majority of high-income charities (54%) have a business continuity plan that explicitly covers cyber security. They often had a fear of the technicalities of cyber security and a preference to not research and mitigate against the risks they presented. Across these findings, the survey aims to account for all the types of breaches or attacks that organisations might face. These findings are largely consistent with previous years, though reports are now made more frequently to the Action Fraud website/helpline than directly to police forces. You can change your cookie settings at any time. Additionally, 50% of businesses and 42% of charities say they update the board on cyber security matters at least quarterly. more charities report backing up data securely via other means (up 10 points from 40% to 50%); more charities also report using a virtual private network or VPN for staff connecting remotely (up 6 points from 20% to 26%); despite this relative strengthening of charities activities, in all three cases the figure remains below that for businesses. Head of Digital Citizen Unit, The Scottish Government. Larger businesses are more likely to identify breaches or attacks than smaller ones this has been a consistent pattern in each year of the survey. Her current role began in 2021 and is funded through Scottish Enterprise and the Scottish Government. These changes can be found in the Technical Annex. However, we need to exercise caution when interpreting these results they do not necessarily show the definitive proportion of organisations that have a Chief Information Officer (CIO) or Chief Information Security Officer (CISO), for example. Ciara has extensiveexperience in the telecommunications and cyber security industry, having worked for BT for 20 years before freelancing for a cyber security start-up while completing a MBA at Heriot WattBusiness School. Which is why How would you feel if one day your printer whirred into motion and printed out a 5-step list on how to avoid being hacked, but you hadnt asked it to print anything? The top (unprompted) organisations that businesses tend to report breaches to externally are banks, IT providers, internet service providers, Action Fraud and clients, as Figure 6.2 shows. We are proud to announce that Urban Network have achieved the Information Assurance for Small and Medium Enterprises (IASME) Governance Gold standard in addition NHS NSS serves as the data hub for the health and social care economy in Scotland. We undertook a random probability telephone survey of 1,243 UK businesses, 424 UK registered charities and 420 education institutions from 16 October 2021 to 21 January 2022. The exploit attempts to steal a variety of sensitive user details, in addition to their PayPal credentials. Fuel your team with cutting-edge tools that allow them to work more efficiently and flexible than ever before. After a career in Energies and Utilities and Financial Services consulting she began to work with the Public Sector space, shaping, winning and delivering a variety of interesting assignments covering everything from low carbon energy projects to digital services, IT consulting and full business transformation. Eight in ten businesses (82%) report that cyber security is a high priority for their senior management, representing an uplift on last year (77%). Organisations tended to feel that adhering to these standards improved their knowledge of cyber security. We are proud to announce that Urban Network have achieved the Information Assurance for Small and Medium Enterprises (IASME) Governance Gold standard in addition Alisdair is also a member of the ScotlandIS policy steering group, which provides strategic advice to the UK and Scottish Governments on developing Scotlands tech sector and is a member of Johnston Carmichaels Tech Advisory Board.
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